Terms of Service

Cloud Lobsters LTD - Techspace Coffee Platform

Last updated: January 1, 2025

Welcome to Techspace Coffee. These Terms of Service ("Terms") govern your use of our coffee subscription and redemption platform operated by Cloud Lobsters LTD ("Company", "we", "us", or "our"). By accessing or using our service, you agree to be bound by these Terms.

1. Service Description

Techspace Coffee provides a subscription-based coffee service that allows users to:

  • Subscribe to monthly coffee plans
  • Redeem coffee at participating locations
  • Manage account preferences and payment methods
  • Access location-based services across the UK and Ireland
2. Account Registration

To use our service, you must:

  • Provide accurate and complete registration information
  • Be at least 18 years old
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account
3. Subscription and Payment

3.1 Subscription Plans

We offer various subscription plans with different features and pricing. All prices are displayed in GBP and include applicable taxes.

3.2 Billing

  • Subscriptions are billed monthly in advance
  • Payment is processed through Stripe
  • Failed payments may result in service suspension
  • Price changes will be communicated 30 days in advance

3.3 Cancellation and Refunds

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months unless required by law
  • Unused redemptions expire at subscription end
4. Acceptable Use

You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Share account credentials with others
  • Abuse redemption privileges or attempt fraud
  • Interfere with the proper functioning of the service
  • Use automated systems to access the service without permission
5. Intellectual Property

The Techspace Coffee platform, including all content, features, and functionality, is owned by Cloud Lobsters LTD and protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit but grant us a license to use it in connection with our service.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with applicable data protection laws, including GDPR for users in the European Union.

7. Service Availability

While we strive to provide continuous service, we do not guarantee uninterrupted access. We may suspend or modify the service for maintenance, updates, or other operational reasons.

Participating coffee locations are independently operated and availability may vary.

8. Limitation of Liability

To the maximum extent permitted by law, Cloud Lobsters LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Termination

We may terminate or suspend your account immediately for:

  • Violation of these Terms
  • Fraudulent activity
  • Non-payment of subscription fees
  • Abuse of the service

Upon termination, your right to use the service ceases immediately, and we may delete your account data subject to legal requirements.

10. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

We encourage resolving disputes through direct communication before pursuing legal action.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our platform. Continued use of the service constitutes acceptance of the modified Terms.

Material changes will be communicated via email or prominent notice on our platform.

12. Contact Information

For questions about these Terms, please contact us:

Cloud Lobsters LTD

Email: legal@cloudlobsters.com

Address: [Company Address]

Phone: [Company Phone]

© 2025 Cloud Lobsters LTD. All rights reserved.

This document was last updated on January 1, 2025.